In theory a Main Dealer has a lot of advantages over an Independent Garage like Brunswick. They should have more up to date information and facilities specific to your car. They have access to information from the manufacturer and to a wide range of parts for those vehicles.
In practice it’s not so simple. To service/maintain/repair the modern vehicle you need technical expertise, ability, facilities, diagnostic equipment, but in the end the attitude of the technician and the organisation they are part of is crucial. Many Main Dealers operate bonus schemes where they incentivise their technicians to work quicker.
Does this mean they are better technicians, or that corners are cut? At Brunswick Garage we don’t operate such bonus schemes.
We pride ourselves on listening to our customers. We get to know you and your vehicle so we can sensibly adapt servicing to suit your needs. Maybe you only drive it once or twice a month, maybe you are in it all day, every day. Whichever way you use your vehicle, we make sure the service matches. Fast fit centres offer servicing as well, and they can be cheaper than Brunswick, however all garage businesses exist to make money.
Fast fit service/repair centres claim to save you money because they can supply parts (e.g. tyres, exhausts and batteries) cheaper and/or they don’t charge for fitting (or maybe they make a fixed charge). What this means is that they attempt to reduce labour costs and increase sales of parts. There are two ways to reduce labour costs; use less labour and use less skilled labour. We don’t need to discuss the risks in either of those approaches.
At Brunswick Garage we use our skill to provide you with a quality service and thorough work. We don’t hide this and in fact we want you to know that what you are paying for is better work that will make your car safer, more economical and less hassle to you.
We believe our attitude, skill level, facilities, continued investment in our staff, equipment and attention to detail is unmatched. We never compromise on our skill or quality of parts that we fit and we believe equipment should never be a substitute for knowledge.
At Brunswick Garage there’s no hard sell, we promise…
When you need a straight answer…
Just ask Brunswick…
Straight Talking!
